Support

Last updated: September 2026

Need help with a tournament, your catches or your account? Start with the FAQs — or reach out below.

Browse tournaments, open the one you like and hit Register. Free events register instantly; paid events check out securely and the app handles the payment.

Ranking is based on the total length of each angler's five largest approved catches — the highest total wins. Weight does not affect ranking. Log each fish with a video on the measuring board in the mobile app; the organizer reviews and approves it.

Organizers review catches as fast as they can during events. If it's been over 24 hours, message the organizer through the tournament chat or use the contact options below.

Open your dashboard and hit "I Want to Be an Organizer". It's instant and free — then you can create tournaments right away.

Refund policies are set by each tournament organizer and shown before you pay. If an event is cancelled, entry fees are refunded in full.

A flat $4.00 per tournament entry, paid by the angler. It unlocks the full COUNT THE CATCH experience on the app and the web: joining any open tournament, registering catches with photo or video, real-time leaderboards, achievements and angler stats, secure payments with fast payouts, organizer dashboards and management tools, and every new feature we ship. At checkout you'll also see standard card processing (2.9% + $0.30) — that goes to the payment networks, not to us. We never take a cut of entry fees or the prize pool. CTC Pro members receive 30% off the $4.00 platform service fee; this discount does not apply to the entry fee or standard card processing.

Contact us

Email: support@countthecatch.com
Instagram: @countthecatch
TikTok: @countthecatch

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